He started to jam his fingers down in to the printer to get the pen, but I told him we didn't have time for that now, just put a note on the printer telling folks not to use it and then report it to the HelpDesk.

So he grabs a piece of paper and starts scrawling on it. I left before he finished the note. About 20 minutes later, one of my techs comes in and says he was just in the lobby, saw a piece of paper on a printer and went to investigate.